A continuing challenge for people working in community and voluntary organisations lies in sourcing clear, understandable information. This is especially true in the field of information and communications technologies (ICT), where jargon and fear can hamper an organisation's development in this area. This knowledgebase aims to cut through the jargon and reduce the fear through a series of articles on ICT topics relevant to community and voluntary organisations.

There are three types of articles in this section:

1. articles written by The Wheel to act as guides
   
2. articles submitted in answer to questions to our helpdesk
   
3. and supporting files and documentation for download .